BISP Payment Message Not Delivered
If you have completed your BISP registration but have not yet received any confirmation message about your payment, don’t worry, you are not alone. Many eligible people in Pakistan face this issue. Sometimes, the message from BISP or Ehsaas about your payment status doesn’t reach you, causing confusion and anxiety. In this article, we will explain why this happens, how to fix it, and how to check your eligibility status using the 8171 SMS service right from your phone.
What is the 8171 SMS Service, and Why Is It Important?
8171 is the SMS code used by the Government of Pakistan to send updates to beneficiaries of its social welfare programs, such as BISP and Ehsaas Kafalat. You will receive a message from 8171 when your payment is approved, your application has been selected for a survey, or your account needs to be re-verified as per BISP regulations. Therefore, this SMS service is important because it gives you an update about your financial aid. Without receiving an SMS from 8171 regarding your status, you may miss a payment notification, an important update about a survey, or a notice to visit a BISP office; all of which can lead to delays, and in some instances, will leave you unaware that your registration may be cancelled.
Why Are You Not Receiving Messages from 8171?
There are several common reasons why you might not receive payment messages from 8171 even if you are eligible:
- Mobile Number Not Provided During Registration: Sometimes, people forget to give their mobile number when filling out the BISP form.
- Incorrect Number Submitted: A typing mistake in your phone number can send messages to the wrong person.
- SIM Not Registered Under Your CNIC: 8171 sends messages only to numbers registered with NADRA under your CNIC. If you use someone else’s SIM, you won’t get messages.
- Inactive or Blocked SIM: If your SIM is inactive or blocked, you won’t receive any messages.
- Changed Number Not Updated: If you changed your mobile number but did not update it with BISP, messages will be sent to your old number.
How to Fix the Problem: Update Your Mobile Number
Fixing this issue is simple but requires you to take action:

- Visit your nearest BISP Tehsil Registration Office.
- Bring your original CNIC.
- Inform the officer that you are not receiving messages from 8171 and want to update your mobile number.
- Kindly ensure the SIM card you submit is registered to your CNIC.
- Submit the request form and wait for processing.
You will receive messages from the 8171 number again in 3 to 5 working days after the update. The main goal is to ensure you receive key payment alerts or notices, so this is a free add-on.
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How to Check Your Eligibility Using 8171 SMS
Although no formal communication may have reached you, you’re able to check your eligibility independently:
- Open the messaging app on your phone.
- Type your 13-digit CNIC number.
- Text to 8171.
You will receive a reply that says one of the following:
- You are eligible and approved for payment.
- You are under verification or survey.
- You are currently not eligible.
This simple SMS check lets you stay informed anytime, without waiting for official messages.
Benefits of Updating Your Mobile Number with BISP
Keep your connections current and clear:
- Get immediate SMS notifications about your payment progress.
- Get reminded of missed and/or late payments.
- Get notified of surveys and re-verification.
- Help avoid a situation that could lead to a loss of eligibility because you missed communication.
- Have confidence that your information is current and accurate.
Common Mistakes to Avoid
To make sure you keep receiving messages smoothly, avoid these mistakes:
- Don’t use someone else’s SIM card, even if it belongs to a family member.
- Don’t assume your number is automatically updated after changing it.
- Don’t delay visiting the BISP office if you stop getting messages.
- Don’t wait passively for payments; check your eligibility using the 8171 SMS yourself.
Final Words
If you are in BISP Payment Message Not Delivered or Ehsaas and have not heard from the 8171 for a long time, wait no more. Go to the nearest BISP office, and if you have changed numbers, update your mobile so that you may continue to receive important updates as well as the latest information on payments. This is an easy action to take that can preserve your eligibility and allow you to collect your money without a break in service.
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