BISP WhatsApp Complaint Service 2025
Waiting for your Rs. 13,500 BISP payment and wondering what’s going on? You’re not alone. Many families across Pakistan face delays or issues with their payments every month. The good news is, BISP has made it easier for you to raise your concerns right from your phone, through WhatsApp! In this guide, I’ll walk you through how to use the official BISP WhatsApp Complaint Service in 2025, step by step. No more long queues, no more traveling far to the office, and no more frustration.
Why Did BISP Start WhatsApp Complaints?
BISP helps millions of families who need support. But sometimes things don’t go smoothly. You might have:
- Not received your payment on time
- Had trouble with biometric verification at the payment center
- Found unauthorized deductions in your money
- Been told you’re not eligible even though you should be
To fix these issues quickly, BISP launched a WhatsApp service where you can simply send your complaint with proof, and get help without leaving your home. This is especially great for women, elderly folks, and people living in remote areas who find it hard to visit offices.
Check BISP 8171 Payment Online – No SMS Needed!
Who Should Use This WhatsApp Service?
If you’re a BISP beneficiary and you’re stuck because your payment is delayed, your fingerprints didn’t work, or your CNIC isn’t showing correctly in the system, this service is for you.
It’s perfect for:
- Women who can’t easily travel to BISP offices
- Families living far away in villages
- Anyone dealing with CNIC or record mistakes
- People who had money wrongly deducted
- Anyone wanting a simple, hassle-free way to report problems
What Number Do You Text? Save This First!
BISP divides WhatsApp contacts by province, making sure your issue goes straight to the right department. Be sure to save the right one:
- Punjab: 0325‑5365520
- Sindh: 0325‑5365473
- Balochistan: 0325‑5365469
- KP, AJK, Gilgit-Baltistan: 0325‑5365476
Sending your message to the wrong number can delay your case. So double-check before you start.

How to Send Your BISP Complaint on WhatsApp — Easy Steps
- Add the right WhatsApp number linked to your province into your phone’s contact list.
- On WhatsApp, tap to create a new message and choose the saved number to begin.
- Write your message. Include:
- Your full name, exactly as on your CNIC
- Your 13-digit CNIC number
- A simple description of your problem (for example, “I haven’t received my Rs. 13,500 payment,” or “Biometric didn’t work”)
- Attach any proof you have, like a photo of your CNIC, payment slip, or a screenshot showing your problem.
- Send the message and wait for a reply.
Keep the chat saved so you can check back or show proof if needed.
What Problems Can You Solve With This?
Here are some common issues you can fix by sending a WhatsApp complaint:
- Your Rs. 13,500 payment is missing or delayed
- Fingerprint or biometric errors at payment centers
- You’re wrongly marked as ineligible
- Unauthorized deductions taken from your payment
- Errors in your family record or CNIC details
- Complaints about other programs like Taleemi Wazaif (education stipend) or Nashonuma (nutrition support)
What Should You Keep Ready?
Before you send your complaint, gather these:
- Your CNIC (photo or scan of front and back if possible)
- Payment slip or bank receipt, if you have one
- Screenshot of your eligibility status (optional but helpful)
- A clear, simple explanation of the issue
What Happens After You Send the Complaint?
Usually, you’ll get an automatic reply in 2 to 3 days. This tells you your complaint has been received and is being looked into. If you don’t hear back, don’t worry—just follow up with the same number or try other options like the 8171 helpline or your nearest BISP office.
BISP 8171 Eligibility Check 2025 – Find Out If You Qualify Now!
Backup Ways to File Your Complaint
Should WhatsApp fail or no reply arrive, you have other choices available:
- Call the 8171 helpline to talk directly to someone
- Use the 8171 web portal to file online
- Visit your nearest BISP Tehsil office in person
- Contact the District Control Room for serious problems
A Few Helpful Tips
- Never send your complaint to the wrong WhatsApp number; always use the one assigned to your area.
- Be clear and honest in your message
- Attach good-quality proof
- Keep your phone on and check for replies regularly
- No charges apply when filing your complaint; don’t pay anyone claiming otherwise.
Final Words
BISP WhatsApp Complaint Service 2025 is a simple and modern way to get your payment problems solved quickly. It’s especially helpful for people who can’t travel easily or don’t want to wait in long lines.
July 2025 Update: 8171 CNIC Status Check Made Easy for Everyone